crossfit keighley Terms and conditions

Last updated: 17 August 2026

These Terms & Conditions apply to all memberships, classes, open gym access, personal training, day passes and other services provided by CrossFit Keighley.

By becoming a member, purchasing a service, booking a class or using the CrossFit Keighley facilities, you agree to be bound by these Terms & Conditions.

In these Terms & Conditions, “you” means the member, customer or person using our services, and “we”, “us” or “our” means CrossFit Keighley.

If you have any questions about these Terms & Conditions, please contact us at crossfitkeighley@gmail.com.

1. Memberships

Memberships provide access to the facilities and services specified in the membership purchased.

Membership prices are those displayed by CrossFit Keighley at the time of purchase. We reserve the right to change membership prices in the future. Where a price change affects an existing membership, we will provide reasonable advance notice.

Memberships are personal to the named member and may not be transferred, shared or used by another person.

Members are responsible for keeping their account and payment details up to date.

2. Payments

Membership payments must be made using the payment method agreed when joining.

By purchasing a membership, you authorise CrossFit Keighley, or our appointed payment provider, to collect the agreed membership payments in accordance with the payment schedule applicable to your membership.

Payments remain due during the applicable membership and cancellation notice period.

If a payment fails, you remain responsible for the outstanding amount. We may contact you to arrange payment and may restrict access to the gym and/or classes until outstanding payments have been resolved.

Failed or cancelled payments

Cancelling a Direct Debit, removing a payment card, blocking a payment or otherwise preventing an agreed membership payment from being collected does not constitute cancellation of your membership.

Membership cancellation must be completed in accordance with the cancellation procedure set out in these Terms & Conditions.

Where an amount remains unpaid, CrossFit Keighley reserves the right to pursue recovery of the outstanding balance. This may include referring the account to a third-party debt recovery or collections provider.

Where permitted by law, you may also be responsible for reasonable costs incurred by CrossFit Keighley in recovering an overdue balance, including reasonable third-party debt recovery costs.

We reserve the right to suspend or terminate access to CrossFit Keighley while an account remains in arrears.

3. How do I cancel my membership?

Memberships require one month's notice to cancel.

Cancellation requests must be made in writing by email to CrossFit Keighley at crossfitkeighley@gmail.com.

Your membership and payments will continue during your notice period, and your membership will end at the end of that notice period.

Simply stopping payment, cancelling your Direct Debit, removing your payment card or ceasing to attend the gym does not cancel your membership.

If you do not follow the cancellation procedure above, your membership will remain active and payments will continue to be due.

Once your cancellation has been received, we will confirm the applicable membership end date.

4. What happens to my fob?

All members with a gym access fob must return their fob to CrossFit Keighley before their membership ends.

Fobs remain the property of CrossFit Keighley and must not be given or transferred to another person.

Members must not allow another person to use their fob or use their membership access.

We reserve the right to deactivate access where a membership has ended, is suspended or is in arrears.

5. Class bookings and cancellations

Members with class access may use our online booking system to book classes, cancel bookings and join waiting lists.

If you are unable to attend a class, please cancel your booking as soon as possible so that the space can be made available to another member.

Where a member is on a waiting list and a space becomes available, the member may be automatically moved into the class and notified through the booking system.

CrossFit Keighley reserves the right to introduce or amend class booking, cancellation and no-show policies where necessary.

6. Unlimited Class Membership

An Unlimited Class Membership allows the member to attend the classes included within their membership during the period for which their membership is active.

Membership access is subject to class availability, the online booking system and any reasonable booking or attendance policies introduced by CrossFit Keighley.

Membership fees are payable in accordance with the payment schedule applicable to the membership.

7. Pay As You Go / Day Passes

CrossFit Keighley may offer day passes or other Pay As You Go options.

A day pass provides access to the gym and/or classes specified at the time of purchase and is subject to availability and any booking requirements.

A day pass is not a 24-hour membership unless explicitly stated otherwise.

Unless required by law, payments for day passes and Pay As You Go services are non-refundable and non-transferable.

8. Open Gym

Open Gym access may be available through a monthly membership or Pay As You Go/day pass.

Open Gym sessions may be booked through our online booking system where required.

Members must respect other members, coaches, staff, neighbours and the CrossFit Keighley premises while using Open Gym.

Members using the gym's sound system must keep the volume at a reasonable level and be considerate of neighbouring properties.

CrossFit Keighley reserves the right to introduce reasonable limits or booking requirements for Open Gym access where necessary.

9. Personal Training

All information shared during personal training sessions will be treated confidentially.

Photographs, videos, measurements or other information obtained during personal training will not be used publicly or on social media without appropriate permission.

Personal training prices may be changed where necessary due to operating costs, education, payroll or other business expenses. Reasonable advance notice will be provided where a price change affects an existing client.

Personal training sessions must be paid for in accordance with the payment terms agreed at the time of booking.

10. Refunds

Unless otherwise required by law or specifically agreed by CrossFit Keighley, membership payments, day passes, class purchases and other services are non-refundable.

Cancelling a membership does not entitle a member to a refund for the notice period. Membership access and payments continue throughout the applicable cancellation notice period.

11. Gym Rules and Member Conduct

All members and visitors must follow the reasonable instructions of CrossFit Keighley coaches and staff.

Members must:

• Treat other members, coaches, staff and visitors with respect.

• Use gym equipment responsibly and for its intended purpose.

• Follow appropriate safety instructions.

• Return equipment to its designated location after use.

• Keep the gym clean and tidy.

• Report damaged or unsafe equipment to a coach or member of staff.

• Not allow unauthorised people to access the gym.

• Not share membership access or access fobs.

• Behave in a manner that does not endanger, intimidate or unreasonably disturb others.

CrossFit Keighley reserves the right to suspend or terminate a membership where a member seriously or repeatedly breaches these Terms & Conditions, gym rules or reasonable instructions from staff.

12. Health and Safety

CrossFit involves physical exercise and carries inherent risks.

You are responsible for ensuring that you are physically able to participate in exercise and should seek appropriate medical advice if you have concerns about your ability to exercise.

You must inform CrossFit Keighley of any relevant medical conditions, injuries, limitations or other circumstances that may affect your ability to safely participate in exercise.

You must immediately inform a coach if you experience pain, dizziness, illness or any other concerning symptoms during exercise.

CrossFit Keighley will take reasonable steps to provide a safe training environment, but members must follow coaching and safety instructions at all times.

13. Personal Information and Privacy

CrossFit Keighley collects and processes personal information in order to provide memberships, classes, bookings, payments and other services.

Information may include your name, contact details, membership information, payment information and other information reasonably required to provide our services.

We take reasonable steps to keep personal information secure and will process personal information in accordance with applicable data protection legislation and our Privacy Policy.

We will not sell or lease your personal information to third parties.

We may share information with service providers where necessary to provide our services, process payments, operate our booking systems or recover outstanding debts, or where we are required or permitted to do so by law.

You may contact us at crossfitkeighley@gmail.com regarding your personal information or privacy.

14. Website and Online Content

Information provided on the CrossFit Keighley website, social media channels and other online platforms is provided for general information purposes.

CrossFit Keighley reserves the right to update website content, services, class timetables, prices and other information from time to time.

You must not copy, reproduce, distribute or use CrossFit Keighley content, materials, photographs, branding or other intellectual property for commercial purposes without our prior written permission.

15. Changes to These Terms & Conditions

CrossFit Keighley may update these Terms & Conditions from time to time.

Where changes materially affect existing members, we will provide reasonable notice where appropriate.

The most recent version of these Terms & Conditions will apply to your use of our services.

16. Contact Us

If you have any questions about these Terms & Conditions, your membership, payments or cancellation, please contact:

CrossFit Keighley
Email: crossfitkeighley@gmail.com

All membership cancellation requests must be submitted in writing by email to the address above.

By purchasing a membership, booking or using CrossFit Keighley's services or facilities, you confirm that you have read, understood and agree to these Terms & Conditions.